Black Bin Collections
’Closed Lid’ and ’No Extra Side Waste’ policy.
To reduce the amount of waste going to landfill and to encourage recyclng we introduced a closed lid and no extra side waste policy for the black landfill bins on 1st October 2007. Please ensure that bins are presented with CLOSED LIDS and with NO EXTRA SIDE WASTE eg bags, boxes stacked beside the bin etc.
Leave all bins out by 7:00am on day of collection.
My Black or Brown Bin Hasn't Been Collected - What Should I Do?
We aim to collect 99% of all bins on their due day. However, sometimes for various reasons we may miss some (eg. parked cars, roadworks etc. may obstruct safe access to your street). Check the list below for some reasons why your bin may not have been collected:
- Did you leave your bin out before 7am on it's correct collection day?
- During holidays, bin collection days may change - is there a change to your collection day?
- Was your bin's lid closed and no other side waste left outside your bin?
If this doen't explain why your bin was not collected then as long as you let us know within 24hrs we can arrange for it to be collected. If you tell us later than this then it will not be possible to schedule a bin lorry to collect your waste.
To report your bin collection as being missed simply call us on 9034 0056/57 (Mon-Fri 9am-5pm) or email usand let us know your bin was missed, we can check your address and arrange a collection.
Same Day Bin Collections
Newtownabbey Borough Council operates a Same Day collection service. This means that both Black and Brown bins will be collected on the same day, once a fortnight. Please refer to ouror your calendar for your collection dates (you can download a copy at the bottom of this page). Alternatively we can post one out to you, just email with your full postal address.
Related Documents to Download:
For further information on Cleansing Services call 02890 340057/56 or complete our