Details We Collect When Using Our Website

This page explains how we collect, use and disclose information that you provide through this website. These details only relate to our website www.newtownabbey.gov.uk. We have no control over external websites that may be linked from ours.

 

We are committed to fulfilling our responsibilities under the Data Protection Act 1998. We are a registered data controller and have taken appropriate steps to protect your privacy and information.

 

---

Information About Us and Our Website

This website is operated by Newtownabbey Borough Council. You can contact us at:

 

E-Communications Officer
Newtownabbey Borough Council
Mossley Mill
Newtownabbey
BT36 5QA
Email: ptownsend@newtownabbey.gov.uk

 

---

Ways we collect information On Our Website:

 

Online Forms

Some areas of this site require you to submit information in order for you to benefit from specific features eg feedback forms, contact forms, registration forms, newsletter signup forms and application forms.

 

You will be informed at each of these information collection points what information is required and what information is optional.Some of this information may be personal data (information that can be uniquely identified with you, such as your name, address, email address, phone number).

 

We only collect such information when you choose to supply it to us and it is processed in accordance with the Data Protection Act 1998. We always provide alternative methods for contacting us or using our online services, such as phone, email or post. Please see the relevant web page for the service you are interested in for alternative methods of contact, application or payment.

 

Online Payments

We have a large number of online services that allow you to pay for goods or services online. We use 3rd party suppliers in each of these cases to either take payment (Worldpay, Sagepay). Newtownabbey Borough Council will hold details in relation to the product or service you are purchasing but we do not hold credit card information.

 

Online Applications/Bookings

Some of our online services require you to register eg. Zest Fitness Class Bookings, Caravan Park bookings, Online Grant Manager, Job Applications etc. These are mostly run by 3rd party suppliers and your information will only be held and used for the purpose of the service being used.

 

Statistical Data

When using our website we collect statistical information (using Google Analytics) about what pages you visit, your browser type etc. These details are used to analyse how our visitors use our website so we can make improvements. These statistical tools do not collect or store any of your personal information. We cannot identify whatsoever who you are.

 

Cookies

We may place small files on your computer when you use our website so it can remember certain preferences you have chosen on our website. See our Cookies page for full details of this.

 

---

Disclosure of information

We may use information you provide through this site to improve the content, to customise the site to your preferences, for research, to communicate information to you or for marketing purposes, if you have requested it, and for the purposes specified in this privacy statement.

 

We do not disclose any information you provide through the site to any other individuals or organisations (third parties), except where:

• such disclosures are necessary to fulfil our service obligations to you, in which case we will require such third parties to agree to treat it in accordance with this privacy statement
• required by applicable laws, courts orders or government regulations (for example, to prevent or detect crime)
• you give us permission to do so
• for online payments, we will pass your details securely to our payment providers using a 128-bit Secure Socket Layer connection (SSL).

 

Access to your personal information

We will take all reasonable steps in accordance with our legal obligations to update or correct your personal information in our possession that you submit through this site. Under the Data Protection Act you have a right to:

 

• know what personal information is held about you.
• have your personal data corrected if it is wrong.
• stop personal data being used for marketing (if applicable).

 

To do this, contact us at:

E-Communications Officer
Newtownabbey Borough Council
Mossley Mill
BT36 5QA
Email: ptownsend@newtownabbey.gov.uk

 

Security

We have a legal duty to protect your privacy. We take all appropriate steps to protect any information you submit through our website, in accordance with legislation such as the Data Protection Act 1998.

 

We take care to protect your personal information as you transmit it from your computer to our site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration or destruction.

 

Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.

 

Links to other websites

This site contains links and references to other websites. This privacy statement does not apply to those websites and we encourage you to read the privacy statement of every website you visit.

 

Privacy and Data Protection

We are committed to fulfilling our responsibilities under the Data Protection Act 1998. We are a registered data controller and take appropriate steps to protect your privacy and information.

 

The personal information you choose to provide, such as your name, address and other contact details, will be processed in accordance with the Data Protection Act. It will only be used to communicate with you about a service or information you have requested.

 

Your personal information will only be made available to the appropriate council staff involved in the provision of this service and the representatives of our payment and service providers of your payment or application.

 

Your personal information will not be disclosed to any other individual or organisation without your consent, except where it is necessary for the council to do so to comply with the law or provide this service.

 

See our Data Protection policy