Advice for Residents

The public should report any incidents of flooding to the Flood Line number 0300 2000 100. This number is available 24 hours a day, seven days a week. You don't have to decide which organisation you need to ring and you don’t have to contact the Rivers Agency, Roads Service or NI Water - this will be done for you. When you ring, a member of staff will take all your details and contact the appropriate agency on your behalf. You can also call this number if you need sandbags to protect your property.

 

This is a non emergency number but if anyone is in real danger then the emergency services should be contacted on 999.

 

Any enquiries regarding emergency financial assistance for damage caused by flooding should be made to the council on 028 90340160 or email envhealth@newtownabbey.gov.uk

 

 

Prepare For Flooding Links:

• Check the risk of flooding in your area (NI Direct website)
• Preparing for a flood (NI Direct website)

 

Help & Advice Links:

• Weather Warnings from the Met Office for Northern Ireland
• Flooding information and advice on NI Water website
  (Sewer, property & garden flooding, action to take)
  
  
• List of emergency contact phone numbers

 

 

Common Flooding Issues:

• The sewers at my property are flooding, what should I do?
  Call the flood line number above. See the flooding information link for details.
  
  
• My property is flooded, what should I do?
  Call the flood line number above. See the flooding information link for details.
  
  
• I Need sandbags
  Call the flood line number above.